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Privacy Policy

Preamble

(Effective as of November 30, 2021)

YILIAN, LLC.(collectively “GiftHey” or “we”) have always solemnly promised to protect the privacy of users who use GiftHey’s services (collectively “GiftHey Services”) (the “User” or “you”). When you use the GiftHey Services, we may collect and use information about you. We want to explain in this Privacy Policy, among other things, the rules governing our processing of your personal information when we collect and use it to better protect your rights.

The Services include any services offered through our website located at GiftHey.com (the “Site“), our accounts and fan pages on social media platforms (“Social Media Accounts“), and any other websites, pages, features or content owned and operated by us that are hyperlinked to this Policy.

This Privacy Policy applies to all GiftHey Services provided by the Company. By using any GiftHey Service, you agree to be protected by this Privacy Policy. Please note that we will review our policy from time to time and therefore the relevant measures will be changed accordingly. We urge you to visit this page regularly to ensure that you are always aware of and understand the most current version of this Privacy Policy.

After reading this Privacy Policy, if you have any questions or issues regarding this Privacy Policy, please contact l[email protected].

Content

I. Information we may collect

II. For what purposes does GiftHey use your personal information

III. COOKIES, WEB BEACON and similar technologies

IV. we may share, transfer or disclose this information

V. how we will protect this information

VI. how your information will be managed

VII. Age restrictions

VIII. Notices and corrections

IX. How to Contact Us

X. Notice to California Residents

XI. Notice to European Users

I. Information we may collect

(I) Information you provide:

  • Personally identifiable information, such as your name, address, and telephone number;
  • Online identifying information (including accounts, IP addresses, email addresses, and passwords);
  • Property information (including credit card and bank account numbers, transaction details, purchase history, and form of payment);
  • Shipping, billing, and other information you provide, as well as information required for customs clearance (such as tax identification numbers or other identifying numbers) and related shipping information (such as shipping numbers and tracking information) if shipping through one of our programs;
  • Geolocation information, such as the location of your device or computer;
  • The content of comments and emails to us;
  • Photos or images uploaded with your authorization by accessing your photo album or device’s camera;
  • Additional information you provide through web forms or by updating or adding information to your GiftHey account, or if you contact us about our services for any other reason.

Please note that if you upload or post information on public portions of the GiftHey Site that is available to others on the GiftHey Services, or if you disclose your personal information in response to information uploaded or posted by others, that information may be collected and used by others. You need to carefully consider whether to upload or post information and what information to upload or post. When you become aware that any GiftHey user has inappropriately collected or used information about you or others, please contact [email protected].

(II) Automatic Information:

We may automatically collect and store certain types of information about your use of the GiftHey Services through cookies or similar technology or otherwise, such as statistics about your use of the GiftHey Services, information about your interactions with our advertisements, information about data traffic to and from the Site, referral URLs, your IP address, the time of your visit, your browser history data, your language settings, and your web log information.

(III) Information from other sources:

To the extent permitted by applicable law, we may receive information about you from other sources, such as obtaining updated delivery and address information from our carriers, which we use to correct our records and to more easily deliver your next purchase. We may combine or link the information we collect from you with information from these other sources. We will collect and use this information in accordance with applicable laws and regulations and agreements between us and our third party partners, and only if we believe that the information was collected from a legitimate source.

II. For what purposes does GiftHey use your personal information

(I) To help you complete your registration

In order for us to provide the Services to you, you will need to provide basic registration information, such as a cell phone number, email address, etc., in order to create an account with a username and password.

If you are only using the browsing or search functions of the GiftHey Services, you do not need to register to create an account and provide the above information.

(II) Provision of Goods or Services to You

The information we collect and use is necessary to provide the GiftHey Services to you. In the absence of such information, we will not be able to provide you with the core features of the GiftHey Services, for example.

When you order specific products and/or services during your use of the GiftHey Services, we will generate an order in our system for your purchase of those products and/or services. During the order process, you will be required to provide, at a minimum, personally identifiable information about the recipient, name, shipping address, postal code, consignee, contact telephone number, and payment status. If you refuse to provide this information, we will not be able to complete the relevant delivery service. If you order goods or services for someone else through the GiftHey service, you will need to provide the above information for the actual recipient. You will need to ensure that you have their authorised consent before providing us with the actual recipient’s information as described above.

  • In order to display order information in your account, we will collect order information generated in the course of your use of the GiftHey Services (such as information about the products and/or services you purchased, order number, order creation time, transaction amount) in order to display it to you and to facilitate your order management.
  • In order to complete payment for your order, deliver the products and/or services, confirm the status of the transaction, and provide you with after-sales and dispute resolution services, we will collect your account, order, transaction, payment, and logistics information related to the progress of the transaction through the person you are dealing with, the paying agent, and the logistics company selected pursuant to that transaction, or we will share your transaction information with the above service providers.
  • When you contact our customer support or use other responsive features (such as to make an in-sale or post-sale request, to make personal information protection claims and suggestions, or to make other customer complaints or requests), we may require you to provide the personal information necessary to match and verify your user identity in order to protect the security of your account and systems. We may also maintain your contact information (information you use when contacting us or information you voluntarily provide to us), your correspondence/call records and conversations or other information necessary in connection with your needs to contact you or help you resolve a problem, or to document the resolution and outcome of related issues.

(III) Push notifications to you

  • To show and push products or services to you. We may use email, SMS or other means to provide you with coupons, discounts and special offers, conduct polls and surveys, and notify you of updates to our Services (based on your communication preferences in your GiftHey account).
  • Sending Notifications to You. We may send you notifications related to the GiftHey Services as necessary (for example, when we suspend individual Services, make changes, or stop offering individual Services due to system maintenance).

If you do not wish to continue receiving information from us, you may ask us to stop pushing it. For example. You can unsubscribe by clicking on the link in the email you receive. For technical reasons, it may take a few days to enable such unsubscriptions. However, messages sent by us in accordance with legal requirements or GiftHey’s terms of use may not be subject to unsubscription.

(IV) Providing you with security

In order to provide you with better security when you use the GiftHey Services, to protect you, other users and the public from harm to your person and property, to better protect against security risks such as phishing sites, fraud, network failures, computer viruses, network attacks and network intrusions, and to more accurately identify violations of applicable law or GiftHey’s Terms of Use, we may collect, use and combine your account information, transaction information, device information, log information and other information provided by you or third party partners, as authorized by you or under applicable law. We may use such information to make a comprehensive determination of your account and transaction risks, to verify your identity, to detect and prevent security incidents, and to take necessary recording, auditing, analysis and disposal measures in accordance with the law.

(V) Improving our services

We may ask you to participate in surveys about GiftHey services to help us improve existing services or design new services.

(VI) Other Uses

You understand and agree that after collecting your information, we may de-identify the data through technical means. De-identified information will not identify you. In such cases, we have the right to use such de-identified information for analysis and commercialization of the user database without your separate approval.

Please note that if we use your information for other purposes or collect other information not specified in this Privacy Policy, we will obtain your prior consent through page prompts, interactive programs, site notifications, or other means. Once you have given your consent, such other purposes shall be considered part of this Privacy Policy and such additional information shall be subject to this Privacy Policy.

(VII) Exceptions to obtaining authorization

According to the relevant laws, your authorization is not required to collect your information in the following cases:

  • In connection with public safety, public health and vital public interest;
  • In connection with criminal investigations, prosecutions, trials and enforcement of judgments;
  • Where it is difficult to obtain your consent in order to protect the life, property and other significant legitimate rights and interests of the subject of the information or other individuals;
  • The information collected is disclosed to the public by yourself;
  • The information collected is from legally disclosed information, such as including legal news reports and government information disclosure channels;
  • Required to enter into a contract at your request;
  • Necessary to maintain the safe and stable operation of GiftHey services, such as detecting and addressing product or service failures;
  • Other circumstances as required by law and regulations.

III. COOKIES, WEB BEACON and similar technologies

We or our partners may obtain and use your information through COOKIES, WEB BEACON and other similar technologies (collectively, “COOKIES”) and store such information as log information.

By using COOKIES, we provide users with a personalized web experience that is simple and easy to use. COOKIES is a small amount of data that is sent from a web server to your browser and stored on your computer’s hard drive. We use COOKIES in order to benefit its users. For example, to make the login process for the GiftHey virtual community faster, you can choose to save your username in COOKIES. This will make it easier and faster for you to log in to the GiftHey service the next time.COOKIES helps us to identify the pages and content you are connected to, the time you spend on certain GiftHey services and the GiftHey service you have selected.

COOKIES enables us to serve you better and faster and to personalize your experience on the GiftHey Services. However, you should be able to control whether and how your browser accepts COOKIES. please see the documentation that came with your browser for more information about this.

We or our partners may collect and use information about you through COOKIES and store this information.

We use COOKIES for the following purposes.

(I) To remember who you are. For example, COOKIES helps us to identify you as our registered user or to store your preferences or other information you provide to us.

(II) To analyze your use of our services. We may use COOKIES to understand which activities you use the GiftHey Services for or which services or services are the most popular.

(III) Advertising Optimization. COOKIES helps us to provide you with advertising that is relevant to you based on your information, rather than general advertising.

While we use COOKIES for these purposes, we may summarize and provide non-personally identifiable information collected through COOKIES to advertisers and other partners to analyze how you and other users use the GiftHey Services and advertising services.

The GiftHey Services may have COOKIES placed by advertisers and other partners. these COOKIES may collect non-personally identifiable information about you to analyze how users use these services, to send you advertisements that may be of interest to you, or to evaluate the effectiveness of advertising services. The collection and use of this information by these third-party COOKIES and web beacons is not governed by this Privacy Policy, but is subject to their own personal information protection statements, and we are not responsible for the third-party COOKIES.

You may refuse or manage COOKIES through your browser or user selection mechanism; however, please note that if you disable COOKIES, we may not be able to provide you with the best experience with our services and some services may not work properly. In the meantime, you will still receive advertisements, but they will be less relevant to you.

Please see Cookie Policy for more information.

IV. We may share, transfer or disclose information

Information about our customers is an important part of our business, and we are not in the business of selling personal customer information to others. We will only share, transfer or disclose personal information about our users in the following circumstances.

(I) Sharing

We will not share your information with any third party outside of GiftHey without your consent, except in the following circumstances

  • To provide you with our services. In order to perform the functions or provide the services you require, we may share your information with our partners and other third parties, including providing corresponding order information to logistics service providers, sharing necessary order information with warehousing service providers, payment service providers, customer service providers, and, if required, customs (through logistics service providers);
  • Maintain and improve our services. We may share your information with our partners and other third parties to help us provide you with more targeted and better service, such as communication service providers who send email or push notifications on our behalf and technical service providers who are responsible for technical troubleshooting;
  • To fulfill the other purposes described in Section II of this Privacy Policy, “For What Purposes GiftHey Uses Your Personal Information,” we may share your information with other partners, for example, by providing de-identified information to analytics service providers and advertising service providers;
  • To fulfill our obligations and exercise our rights in accordance with this Privacy Policy, the Terms of Use, or other agreements entered into between you and us;
  • To the extent permitted by applicable laws and regulations, to comply with the law, to protect us and our affiliates or partners, you or other GiftHey users or the public interest, property or safety from harm, for example, to prevent fraud and other illegal activities and to reduce credit risk, we may exchange information with third party service providers, payment institutions, credit bureaus, law enforcement agencies, government agencies and other companies and organizations to exchange information.
  • To help you with your disputes or disputes with others at your lawful request.

We only share information with the individuals and entities listed above that is necessary for a specific legal, legitimate, necessary and express purpose. For those entities and individuals with whom we share information, we will enter into strict confidentiality agreements with them and require them to handle the information in accordance with our instructions, this Privacy Policy, and any other relevant confidentiality and security measures.

In addition to the above, you will be notified when your information may be shared with third parties and you will be given the opportunity to opt out of having the information shared.

(II) Transfers

  • In order to fulfill our contract with you, your personal information will be accessed and processed within the United States and the People’s Republic of China (“PRC”).
  • We and our service providers will store your personal data in accordance with applicable data protection laws to the extent necessary for the purposes of processing as set forth in this Privacy Policy. Subsequently, we will delete your personal data in accordance with applicable law or take steps to make the data appropriately anonymous, unless we are legally obliged to retain your personal data for a longer period of time (for example, to comply with legal, tax, accounting or auditing purposes).
  • As our business continues to grow, we may enter into mergers, acquisitions, asset transfers or similar transactions, and your information may be transferred as part of such transactions. We will require new companies and organizations that hold your information to continue to be bound by this Privacy Policy. Otherwise, we will require that company and organization to seek your authorization again.
  • We may transfer your information to other parties with your express consent.

(III) Disclosure

We will only disclose your information in the following circumstances and in compliance with industry standard security measures

  • To disclose your specified information in a manner that you expressly consent to, based on your needs.
  • When it is necessary to provide your information as required by law or regulation, mandatory administrative enforcement or judicial requirements, we will disclose your information in accordance with the type of information requested and the manner of disclosure. Subject to compliance with laws and regulations, when we receive a disclosure request as described above, we will require the recipient to produce the appropriate legal documents, such as a subpoena or letter of inquiry. We strongly believe that requests for information from us should be as transparent as possible, to the extent permitted by law. We will carefully review all requests to ensure that they are legally valid and limited to data obtained by law enforcement agencies for their specific legal purposes.

(IV) Selling

GiftHey will not sell any of your personal information for monetary consideration.

V. How we will protect information

We will retain your information only for the period required for the purposes described in this Privacy Policy and for the time period required by law or regulation.

We will take the following steps to protect your information:

(I) Technical Measures for Data Security

We will adopt industry standard security protections, including establishing reasonable system specifications and security technologies to prevent unauthorized access to and modification of your information and to avoid damage to or loss of data. The Web Services use a variety of encryption technologies. For example, in some services, we use encryption technologies (such as SSL) to protect your information, encryption technologies to store your information encrypted, and isolation technologies to segregate it. For information use, such as information display and information-related calculations, we use various data desensitization technologies to enhance the security of information use, and strict data access control and multiple identity authentication technologies to protect the date from illegal use.

(II) Other security measures we take to protect information

We manage and regulate the storage and use of information by establishing a data classification hierarchy, data security management rules, and data security development regulations.

We conduct comprehensive data security controls through information access confidentiality agreements, monitoring and auditing mechanisms.

Enhanced security awareness. We also conduct security and privacy protection training courses to enhance employees’ awareness of the importance of protecting information.

(III) We only allow GiftHey employees and partners who have a need to know information to access your information and have strict access control and monitoring mechanisms in place for this purpose. We also require all persons who may have access to your information to fulfill the corresponding confidentiality obligations. Failure to meet these obligations may result in legal liability or suspension of cooperation with GiftHey.

(IV) We will take all reasonably practicable steps to ensure that no irrelevant information is collected.

(V) The Internet is not an absolutely secure environment and methods used to communicate with other users, such as email, instant messaging, social networking software or other service software, cannot be determined to be fully encrypted. We recommend that you use complex passwords when using such tools and take care to keep your information secure.

(VI) The Internet environment is not 100% secure and we will endeavor to ensure or warrant the security of any information you send us. If our physical, technical or administrative protection facilities are breached, resulting in illegal access, public disclosure, tampering or destruction of information, and your legal rights are harmed, we will be held liable.

(VII) When you communicate with third parties or purchase goods and services through the GiftHey service, you will inevitably disclose your information, such as contact information or mailing address, to the counterparty or potential counterparty. Please protect your information and provide it to others only when necessary.

(VIII) Handling of security incidents

In order to deal with the possible risks of information leakage, damage, loss, etc., we have established several systems to clarify the classification and grading criteria for security incidents and security breaches as well as the corresponding handling procedures. We have also established a special security incident response team. According to the requirements of the security incident handling regulations, we will initiate security plans for different security incidents to stop, analyze, locate and develop remedial measures.

In the event of an unfortunate information security incident, we will promptly inform you in accordance with the requirements of laws and regulations: the basic situation of the security incident and the possible impact, the measures we have taken or will take, as well as suggestions for your own prevention and risk reduction, remedial measures for you, etc. At the same time, we will inform you of the event-related situation in a timely manner through e-mail, letters, phone calls, push notifications and other means. In the event that it is difficult to notify the subject of the information one by one, we will publish the notice in a reasonable and effective manner.

Please understand that due to technical limitations and risk prevention restrictions, we cannot always guarantee 100% security of information, even if we strengthen our security measures as much as possible. You need to be aware that the systems and communication networks you use to access the GiftHey Services may experience problems due to circumstances beyond our control.

It is important to ensure that your account, password and other elements of your identity are kept secure. When you use the GiftHey Services, we will use your account, password and other elements of your identity to identify you. If you disclose such information, you may suffer losses and other adverse effects. If you discover that your account, password and/or other identifying elements have been compromised, please contact us immediately so that we can take prompt action to avoid or mitigate losses.

VI. How to manage your information

(I) Access, Update and Deletion

We encourage you to update and modify your information to make it more accurate and valid. You can access your information by logging into GiftHey.com and completing or requesting us to correct, add or delete information on your own, depending on how it is managed accordingly. If you wish to make any requests regarding such administration, please contact [email protected]. Depending on your choices, certain services may be limited or unavailable. We will use appropriate technical methods to ensure that you access, update, correct and delete as much of your own information or other information provided when using the GiftHey Services as possible. However, provided, some specific information may not be able to be modified or deleted due to security and compliance issues, such as the email address registered for your account.

When accessing, updating, correcting and deleting the above information, we may require you to verify your identity to keep your information secure. For information collected from you through COOKIES, WEB BEACON and other similar technologies, we also explain the opt-in mechanism provided to you in Section III of this Privacy Policy, “COOKIES, WEB BEACON and Similar Technologies”.

In order for GiftHey to meet your requirements, you must provide sufficient information for us to reasonably verify that you are the user from whom we collect personal information. The information you send to us to verify your identity will be used for this purpose only. We will match the identifying information you provide with the personal information we already hold to verify your identity. If we are unable to verify your identity, or if we suspect fraud, we may deny your request.

We will make commercially reasonable efforts to identify the personal information we collect, process, store, disclose and otherwise use about you and to respond to your request. We reserve the right to charge a reasonable fee or to refuse to act if the request is excessive or unduly burdensome. In addition, we will not honor your request if it would violate our rights or the rights of any other person or party, or if it conflicts with applicable law. If we deny your request, we will explain why in our response.

(II) Posting and Sharing

Under certain circumstances, the GiftHey Services may allow you to share your information not only with your social networks, but with all users of such services, such as information you upload or post on the GiftHey Services, your responses to information uploaded or posted by others, information you provide to unspecified users via email or in the GiftHey Services’ public personal information that you upload or post to public areas of the GiftHey Service or to unspecified users, as well as location data and log information associated with such information. This information may remain in the public domain as long as you do not delete the information you post or share; even if you delete the shared information, it may still be independently cached, copied or stored by other users or third parties not under our control, or retained in the public domain by other users or such third parties.

We will not be responsible if your information is disclosed as a result of posting or sharing information through the above channels. Therefore, we remind you and ask you to carefully consider whether to post or share your information through the above-mentioned channels.

(III) Cancellation

Subject to the conditions set forth in the Terms of Use and other applicable service agreements relating to the GiftHey Services and applicable laws and regulations, your GiftHey Services account may be cancelled or deleted. Upon cancellation or deletion of an account, all Service information and data relating to such account and the Service will be deleted or processed in accordance with the Terms of Use and other applicable Service Agreements relating to the GiftHey Service.

(IV) Change the scope of your authorization

You may choose at any time whether to disclose relevant information. Some information is required to use the GiftHey Services, but the provision of most other information is at your discretion. You may change the scope of your authorization for us to continue collecting information or withdraw your authorization by deleting information, changing device or browser settings, turning off device features, etc.

After you withdraw your authorization, we will not be able to continue to provide you with the services that require your withdrawn authorization and will not process the corresponding information from you. However, your decision to withdraw your authorization will not affect the processing of information previously based on your authorization.

(V) Non-discrimination

GiftHey will not discriminate against you for exercising your rights under applicable law. This generally means that we will not refuse to provide goods or services to you, charge different prices or rates, offer different levels of service or quality of goods, or suggest that you may receive a different price or level of quality of goods.

VII. Age Restrictions

We do not sell products for purchase by children. We sell products for children that are intended for purchase by adults. If you are under the age of 18, you may use the GiftHey service only with the consent and direction of a parent or legal guardian. We do not knowingly collect personal information from children under the age of 13 without the consent of the child’s parent or guardian. However, if a parent or guardian of a child under the age of 13 believes that the child has provided personal information to us, the child’s parent or guardian should contact us through the channels provided in Section IX if they wish to remove such information from our files.

VIII. Notices and Revisions

We may revise the terms of this Privacy Policy at our discretion, and such revisions form part of this Privacy Policy. For material modifications, we will provide more prominent notice and your continued use of the GiftHey Services will be deemed to be your agreement to be bound by this Privacy Policy as amended.

Any revisions will be made with your satisfaction as a top priority. We encourage you to review our Privacy Policy each time you use the GiftHey Services.

We may make service-related announcements as necessary (for example, when we suspend certain services for system maintenance). You may not be able to cancel these service-related announcements that are not promotional in nature.

Finally, you must be obligated to maintain the confidentiality of your account and password. In any event, please keep this information secure.

IX. How to Contact Us

If you have any complaints or reports about the security of information online, or if you have any questions, comments or suggestions about this Privacy Policy and matters relating to your information, as well as any questions about this Statement or GiftHey’s privacy practices, please contact our customer service representatives

By email: [email protected]

By phone:(+1)406-637-3685

By mail: 30 N. Gould St. Ste N, Sheridan, WY 82801

X. Notice to California Residents

Please see here for detail information.

XI. Notice to European Users

Please see here for detail information.